Day1x is a cryptocurrency exchange founded on the premise that people should pay less to trade crypto. Frustrated with the fees we had to pay trading crypto for ourselves, we decided to use our expertise in the financial markets to design something better and more cost effective than what exists in the market today.

Fusion Markets is a Forex and CFD broker founded by Phil Horner and David Swinden. Launched to the public in 2019, Fusion is for Forex and CFDs what Day1x is for Crypto, offering traders a lower cost to trade than what exists in the market.

Currently, we don’t have demo accounts but will be adding these in future.

Day1x prides itself on having the most transparent pricing in the industry. All trades will incur a 0.25% flat market fee and unlike others, there are no volume requirements or different fees for different order types. You can read more about it on the Fees page of our website.

Yes, Day1x is licensed and registered as a Digital Asset Exchange with AUSTRAC which currently regulates Australia's AML/CTF requirements.

Currently digital assets do not fall within ASIC's scope. That being said, there are currently new rules relating to digital assets that are being considered which would mean that exchanges require authorisations from ASIC to complete this service. Day1x believes that strong regulation is important for consumer protection and would be the first to raise our hand to be part of these new regulatory requirements.

We do not have a mobile app at the moment, but this is in development. Ensure to sign up to Day1x to be the first to know when it’s available.

Please see our ID Documentation page for the types of documents you’ll need to upload in order to be verified.

We’re working on the ability to open an account with companies, trusts and SMSFs. Come back soon.

If we reject an account, it is usually because we don’t have the correct ID documents, the details don’t match the application or some other compliance reason. Please refer to our email and the listed reason there. Frequently, this will be related to the documents that have been provided as some of the most common issues include blurry IDs, incorrect or missing ID documents and personal information. If you need further assistance with completing your application, please contact us via our support email. Note: that we are required by the law to collect your IDs and personal information prior to providing trading services.

You can update your Primary Based Currency via your Profile settings in your account.

There will be no fiat withdrawal limits. However internal controls and sporadic checks by our third-party partners do apply.

There will be no crypto withdrawal limits. However internal controls and sporadic checks by our third-party partners do apply.

Day1 Exchange cannot facilitate deposits and withdrawals from counterparties involved in high-risk business activities, such as gambling, adult content, or drug-related activities. Deposits and withdrawals linked to such entities may be subject to freezing and potential permanent loss.

Day1x complies with national and international laws and regulations, which means some countries are restricted from accessing our services. Currently, we do not support users from countries under international sanctions, including North Korea, Iran, Myanmar, Syria, Sudan, Cuba, Ukraine, Somalia, Iraq, Congo and Yemen. Additionally, some jurisdictions may have local laws prohibiting cryptocurrency use, which could restrict access. We advise potential users to check the legal status of cryptocurrency in their respective countries before attempting to register.

Yes! We welcome partners to Day1x. Get in touch with our help team to partner up with us now.

Within your Client Portal, obtain your referral link and send to your friends or clients on the dashboard.

Within your Client Portal, obtain your referral link and send to your friends or clients. Your earning can be found in your partners portal where they can be withdrawn. Earning are updated daily.

You can find the types of ID documents we accept on our ID documentation page.

In order to change your personal information like updating your residential address, you’ll need to reach out to our Client Success team and provide supporting documentation such as a recent utility bill or bank statement. Note that the document needs to be issued within 6 months.

You can export your Transaction history via the Transactions section (Add Statement) once you are log into your account. You will be able to customise your filter with options such as date range, order status, order type and asset type for your report. Once confirmed, your statement will be available for download shortly. Please refer to the knowledge base for more information.

Coins on Day1x are fully insured and we employ best practices in all things security. Day1x utilises reputable service providers for our Digital Exchange Infrastructure using cutting edge security technology such as Multi-party computation (MPC) signing to protect your funds. Our Digital Exchange Infrastructure is also SOC 2 Type II, ISO 27001 (security), ISO 27017 (cloud) and ISO 27018 (privacy) certified. Day1x also implements other advanced Cybersecurity protection measures such as geo location, IP, concurrent sessions and device tracking with mandatory 2FA requirements to protect the security of your account against unauthorised access. Ongoing Monitoring is also conducted by our cyber security team to safeguard your funds. You can read more about of security.

If you have an existing 2FA app and would like to update this to a new 2FA app on another device, please log into your account with your credentials. Once you are in your account, head to your profile section and select 2FA within your profile settings to change your 2FA. Note you are required to enter your current 2FA code and the new 2FA code to finalise the changes. Please refer to our User Guide for the step by step instructions.

We offer Bitcoin (BTC), Ethereum (ETH), USD Tether (USDT), Circle USD (USDC), Ripple (XRP), Solana (SOL), Binance Coin (BNB), Cardano (ADA), Avalanche (AVAX) and Chainlink (LINK) trading. We are rapidly expanding our collection of tradeable cryptocurrencies, so be sure to sign up to Day1x to be the first to know when a new token is listed.

Fiat currency is traditional government-issued money, backed by trust in the issuing authority and regulated by central banks. It exists in physical forms such as banknotes and coins. Cryptocurrency, such as Bitcoin, is a digital currency that generally operates on decentralized networks, without the need for a central authority. It is secured by cryptography and operates on blockchain technology. Cryptocurrencies are not physical and are created through unique consensus mechanisms. The value of fiat currencies are determined by government policy and region economies, while the value of cryptocurrencies are determined by the market.

Slippage is the difference between your order price and executed price. This can occur due to a number of reasons such as there is not enough liquidity at your ordered price or the bid/ask spread changes by the time your order executes. To avoid slippage, using order types like limit orders will ensure your assets are only sold at your limit price. Note that Limit Orders are not guaranteed to execute as the market price may never reach the price level that you have specified.

Markets are not 100% efficient, so crypto prices may vary from exchange to exchange. This can happen due to a number of factors such as trade volume, liquidity, and regulatory restrictions.

A stop limit order is a specific order type that combines a stop with a limit order. This is generally used to ensure your order is filled when an asset reaches a certain price. If Bitcoin was trading at 20,000 and you wanted to buy Bitcoin if it rose to 21,000 you could set a stop-limit order to buy it at your designated price. Note that stop-limit orders are not guaranteed to execute as the market price may never reach the price level that you have specified. An example would be as follows: you would set your stop at an area like 20,950 and your limit order would be 21,000. Once Bitcoin hits the price of your stop (20,950) then your limit order is placed (buy at 21,000), as long as the price of Bitcoin is below 21,000 your order will execute at the best available price e.g. 20, 960. It is important to leave some room between your stop and limit order as a fast-moving market may move too quickly for your limit order to be placed and execute. For example, if you set both your stop and limit at 21,000 then when your stop hits, your limit order may not execute as the price may already be above your order (21,000).

Day1x offers multiple Order Types: Market, Limit, Stop and Stop Limit to facilitate your trading experience. Refer to the knowledge base for more information about our trade types.

Network fees are the fees paid to validators of a blockchain (e.g. miners, stakers) when sending assets on-chain. These fees determine how long it will take for your transaction to be processed. Fees are used to maintain the security of the network as miners and stakers are incentivised (by network fees and block rewards) to not only validate blocks, but to do so in a non-malicious manner.

Day1x does not offer leveraged trading on crypto at the moment. If you would like to use leveraged derivatives such as CFDs, we refer you to our sister entity, Fusion Markets.

An order book refers to the list of buy and sell orders for an asset (organised by price). Buy orders are indicated in green, whereas sell orders are indicated in red. Order books reflect real-time data and can also aid in determining how much slippage you may encounter on your trade, as you can see liquidity at different price points.

You can cancel any Open Orders via the “Open Orders” Tab under Exchange in your account. Refer to orders in our knowledge base for more information.

Staking is not yet available but is high on our priority list. Stay tuned.

We currently don’t offer NFT trading.

Margin/OTC Trading is not available at this stage. If you would like to use leveraged derivatives such as CFDs, we refer you to our sister entity, Fusion Markets.

Login to the Day1x website, click on “Accounts” and choose your desired funding method. We accept a range of payment methods depending on your region.

We accept Visa, MasterCard, Bank Wire, PayID and of course, Crypto.

Australian Dollar (AUD).

Not at this time.

Your withdrawal is generally processed within 30 mins. However, note that this will sit as ‘pending’ on the blockchain network until the a certain number of confirmations (different blockchains require a different number of confirmations) have been processed. The traffic and congestion on the blockchain network could also affect the duration. Please also be advised that some withdrawals may be subjected to further due diligence which may take result in delays with your withdrawal.

Any withdrawal submitted before 11am AEST will be processed on the same business day. Anything after 11am AEST will be processed on the next business day. Once processed, this make take 1-5 business days to be received in your designated bank account.

To withdraw cryptocurrency from your Day1x Account, you could do so via your Crypto Wallet in the Accounts section.

Cryptocurrency wallets are digital tools that store your cryptocurrency holdings and allow you to send and receive funds. They can be software-based (online or mobile apps) or hardware-based (physical devices). There are generally two types of crypto wallets: custody and self-custody. A crypto custody wallet is a wallet that is secured by a third-party such as a bank or exchange. These third parties will usually have extensive security measures and insurance policies to ensure your assets remain safe and secure. You can read about Day1x’s Fort Knox security here. A self-custody wallet is a software or device that is protected by your private key. A self-custody wallet will have two keys: public and private. Your public key is like your address that you can share with others that you want to receive funds from. Your private key is like your password that you can use to send your funds. It is extremely important to not lose your private key. As a self-custody wallet, if you lose your private key and therefore access to your wallet, your funds will be unrecoverable.

Yes, along with our other payment options (credit cards, bank transfers, etc.), you can also fund your Day1x wallet with cryptocurrencies. Click “receive” on your accounts page and send to your assigned address. Ensure you fill in all relevant details e.g. memo and ref number.

There could be various reasons that your bank wire withdrawal is rejected. This could be associated to insufficient balance in your account, incomplete banking information or if you have reached your daily withdrawal limit. If you have recently updated the security settings in your account, you are subject to a withdrawal freeze for a certain period of time. Please reach out to our support team via live chat, email or phone if you believe there was a mistake.