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Protect Yourself Against Crypto Scams

As a valued customer, we want to remind you to stay vigilant against ongoing cryptocurrency scams targeting investors. Your security is our top priority, and we urge you to be cautious of fraudulent schemes currently active in the crypto community.

21 February 2025

1

minute read

Protect Yourself Against Crypto Scams

Important Security Reminders:

  • We will NEVER request that you transfer funds to external wallets or bank accounts.
  • Your deposits should ONLY be made through our official platform: https://exchange.day1x.io.
  • Always verify our emails - we only communicate from @day1x.io email accounts. If you receive messages from any other domain claiming to be Day1x, this is a scam.
  • We will only ever call you from our dedicated phone number +61 (3) 9007 2682.
  • We do NOT work with brokerage partners or external account managers. If someone claims to be working for or affiliated with Day1x outside of our official channels, do not engage.
  • We will never engage with you through WhatsApp, Facebook, or any messenger service.

How to Protect Yourself:

  • Double-check URLs and email addresses before providing any information.
  • Never share your login credentials with anyone.
  • Never withdraw crypto or money to an external wallet or bank account that is not your own.
  • If you have any doubts, or experience anything suspicious, please report it immediately to our support team via help@day1x.io.

Please remember, your safety is our number one priority so if unsure please do not hesitate to reach out to us.